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	<title>Lattice Public Relations</title>
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	<link>http://www.lattice-pr.com</link>
	<description>PR &#38; Communications Consultancy for large &#38; small companies &#38; organisations</description>
	<pubDate>Fri, 18 Jun 2010 10:46:52 +0000</pubDate>
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		<title>REM: Partnership unveils SAP gateway for smart meter at new &#8216;centre of excellence&#8217;</title>
		<link>http://www.lattice-pr.com/2010/06/rem-partnership-unveils-sap-gateway-for-smart-meter-at-new-centre-of-excellence/</link>
		<comments>http://www.lattice-pr.com/2010/06/rem-partnership-unveils-sap-gateway-for-smart-meter-at-new-centre-of-excellence/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 10:46:52 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<category><![CDATA[SAP]]></category>

		<category><![CDATA[Smart meter; REM; electricity; Infotech]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/?p=111</guid>
		<description><![CDATA[Solution enables smart customer relationship management
UK technology company Remote Energy Monitoring Ltd (REM) and its systems development partner Infotech Enterprises Ltd have unveiled a new interface between SAP&#8217;s Advanced Metering Infrastructure (AMI) and REM&#8217;s Smart Meter Operations Suite (SMOS).
The announcement came at the opening of a new Centre of Excellence in Holborn, London, where REM&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><strong>Solution enables smart customer relationship management</strong></p>
<p>UK technology company Remote Energy Monitoring Ltd (REM) and its systems development partner Infotech Enterprises Ltd have unveiled a new interface between SAP&#8217;s Advanced Metering Infrastructure (AMI) and REM&#8217;s Smart Meter Operations Suite (SMOS).</p>
<p>The announcement came at the opening of a new Centre of Excellence in Holborn, London, where REM&#8217;s smart metering systems, solutions and meters can be put through their paces for prospective customers.</p>
<p>John Roberts, chairman of Remote Energy Monitoring Ltd, who opened the new Centre of Excellence with Infotech&#8217;s Chairman and Managing Director Mohan Reddy said: “This solution offers tremendous opportunities for utility suppliers who already use SAP within their businesses. AMI integration requires a specialist and hard to resource skill set, which can prove to be challenging even for high-profile system integration companies. Together, Infotech and REM have a proven SAP integration capability.”</p>
<p>President of Infotech&#8217;s Global UTG (Utilities, Telecommunications and Government) Business, John Renard agreed and stressed how this alliance will bring significant benefits for customers. He commented: “Our partnership with REM represents a strong combination of technology and services to address both smart metering and smart grid marketplaces. Combining REM&#8217;s award-winning and Ofgem-certified technologies with Infotech&#8217;s proven experience in delivering cost-effective implementation, integration and managed services to the Utility and Telecommunication sectors, this partnership provides an agile and robust platform to underpin significant return on investment.”</p>
<p>REM&#8217;s Chief Operating Officer, Steve Mitchell, added: “Our smart metering solutions provide a scalable and high-speed SAP AMI framework that can be used with SMOS&#8217;s advanced smart metering functionalist, offering energy suppliers certainty of outcome both in terms of solution delivery and investment return.”</p>
<p><strong>NOTES TO EDITORS</strong></p>
<p>1.Remote Energy Monitoring is a smart metering and data management company. It designs, develops and deploys complete end-to-end smart metering solutions which help its customers – the UK&#8217;s energy supply companies - to increase consumer retention, improve operational efficiency and develop brand reach, while reducing consumer churn and bad debt. Chaired by John Roberts, former CEO of United Utilities plc, Remote Energy Monitoring is a UK company, with unrivalled experience in deploying smart metering solutions. Its meter development centre is in Australia, systems are developed in the UK and meters are manufactured in China. For more information, visit www.remuk.co.uk.<br />
2.Founded in 1991, Infotech Enterprises Ltd is a Global IT services and solutions provider specialising in Engineering Services, Geographic Information Services (GIS) and IT services. It provides services to a wide range of industries - Aerospace, Rail, Automotive, Marine, Energy, Plant Engineering, Utilities, Telecom (operators), Government, Retail, Consumer Electronics, Medical Electronics, Semiconductor, Telecom (Manufacturers) and Computing industries. Infotech has a distinctive business model: “offshore services, onshore responsibility”. It operates “Centres of Excellence” such as the new Remote Energy Monitoring centre in London for leaders in key industries. It combines its extensive engineering design and solutions capability based in India with global delivery through its offices worldwide which provide local customer interface and project management. Many of Infotech&#8217;s clients are among the top Fortune 500 companies.</p>
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		<title>REM: Next-generation modular smart meter ready for European roll-out</title>
		<link>http://www.lattice-pr.com/2010/05/rem-next-generation-modular-smart-meter-ready-for-european-roll-out/</link>
		<comments>http://www.lattice-pr.com/2010/05/rem-next-generation-modular-smart-meter-ready-for-european-roll-out/#comments</comments>
		<pubDate>Wed, 05 May 2010 10:18:16 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/?p=108</guid>
		<description><![CDATA[Regulator approves future-proof multi-mode meter
A UK technology company&#8217;s advanced and future-proofed modular smart meter has been approved by the energy industry regulator OFGEM for deployment in millions of UK homes. The meter has received MID (Measuring Instruments Directive) approval meaning that it can be used in all the countries of the European Union.

Remote Energy Monitoring’s [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-bottom: 0cm;" align="CENTER"><span style="font-family: Trebuchet MS,serif;"><span style="font-size: medium;"><strong><img class="alignright size-thumbnail wp-image-109" title="new-meter1-desktop-resolution" src="http://www.lattice-pr.com/cms/wp-content/uploads/2010/05/new-meter1-desktop-resolution-150x150.jpg" alt="new-meter1-desktop-resolution" width="150" height="150" />Regulator approves future-proof multi-mode meter</strong></span></span></p>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">A UK technology company&#8217;s advanced and future-proofed modular smart meter has been approved by the energy industry regulator OFGEM for deployment in millions of UK homes. The meter has received MID (Measuring Instruments Directive) approval meaning that it can be used in all the countries of the European Union.</span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;"><strong>Remote Energy Monitoring</strong></span><span style="font-family: Trebuchet MS,serif;">’s V2 multi-mode meter’s modular design means it can be adapted to advances in technology, ensuring that infrastructure investments can be made confidently for the longer term. It can be supplied in three variants - </span><span style="font-family: Trebuchet MS,serif;"><em>Smart-Ready</em></span><span style="font-family: Trebuchet MS,serif;">, </span><span style="font-family: Trebuchet MS,serif;"><em>Smart-Lite</em></span><span style="font-family: Trebuchet MS,serif;"> and </span><span style="font-family: Trebuchet MS,serif;"><em>Full-Smart</em></span><span style="font-family: Trebuchet MS,serif;"> – with all being upgradable while in service, removing the need for replacement as the smart meter roll-out progresses. The meter also provides remote Prepayment and Pay-as-you-go solutions.</span></p>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">Nigel Rzemieniecki, Chief Executive Officer of UK technology company Remote Energy Monitoring, said: “Energy companies can install our new meter with its interchangeable and upgradable modules, and know that it can be adapted to meet whatever communications or other technology options they may choose in the future. We believe it is the most adaptable and enduring meter on the market, offering energy companies greater flexibility and asset life than any other”</span></p>
<p style="margin-bottom: 0cm;">
<p><span style="font-family: Trebuchet MS,serif;">The meter provides a complete end-to-end smart metering system wh</span><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: small;">en used with Remote Energy Monitoring&#8217;s Smart Metering Operations Suite (SMOS) software. LAN options include ZigBee low-power radio at 2.4GHz, with WAN options including GPRS.  The communications modules are logically and physically separated from the metering module – permitting complete modularity and flexibility. </span></span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">Other key features of the meter include:</span></p>
<p style="margin-bottom: 0cm;">
<ul>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">&#8216;always-on&#8217; 	secure two-way communications</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">prepayment, 	credit and pay-as-you-go modes</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">remote 	meter reading at flexible frequencies</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">&#8216;time 	of use&#8217; consumption capture</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">dynamic 	pricing with support for multiple smart tariffs</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">debt 	recovery</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">variable 	interval measurement</span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;">import 	and export energy measurement</span></p>
</li>
</ul>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;">“<span style="font-family: Trebuchet MS,serif;">Our new meter offers energy companies the most adaptable, fully functional, value-for-money product available on the market. It has advantages both for the energy suppliers and for their customers. Having achieved OFGEM and MID accreditation, we&#8217;re now ready to enable pan-European roll-out of smart metering technology,” added Nigel.</span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;"><strong>NOTES TO EDITORS</strong></span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;">
<ol>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;"><span style="font-size: x-small;">Remote 	Energy Monitoring is a smart metering and data management company. 	It designs, develops and deploys complete end-to-end smart metering 	solutions which help its customers – the UK&#8217;s energy supply 	companies - to increase consumer retention, improve operational 	efficiency and develop brand reach, while reducing consumer churn 	and bad debt. Chaired by John Roberts, former CEO of United 	Utilities plc, Remote Energy Monitoring is a UK company, with 	unrivalled experience in deploying smart metering solutions. Its 	meter development centre is in Australia, systems are developed in 	the UK and meters are manufactured in China. For more information, 	visit </span></span><span style="color: #0000ff;"><span lang="zxx"><span style="text-decoration: underline;"><a href="http://www.remuk.co.uk/"><span style="font-family: Trebuchet MS,serif;">www.remuk.co.uk</span></a></span></span></span><span style="font-family: Trebuchet MS,serif;"><span style="font-size: x-small;">.</span></span></p>
</li>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,serif;"><span style="font-size: x-small;">The 	Metering Instruments Directive came into effect in 2006 with the aim 	of creating a single European market in measuring instruments. Under 	the MID, an approved certificate is valid across the European Union. </span></span></p>
</li>
</ol>
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		<title>REM adopts UMI to help future-proof its smart meter technology</title>
		<link>http://www.lattice-pr.com/2010/04/rem-adopts-umi-to-help-future-proof-its-smart-meter-technology/</link>
		<comments>http://www.lattice-pr.com/2010/04/rem-adopts-umi-to-help-future-proof-its-smart-meter-technology/#comments</comments>
		<pubDate>Thu, 22 Apr 2010 09:41:56 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<category><![CDATA[metering]]></category>

		<category><![CDATA[REM]]></category>

		<category><![CDATA[smart meters]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/?p=107</guid>
		<description><![CDATA[UK &#8217;smart meter&#8217; technology company Remote Energy Monitoring Ltd has joined with other leading companies in licensing UMI® (Universal Metering Interface) technology from Cambridge Consultants. UMI® is an open standard for connecting smart metering communications and control modules within the meter.

By adopting this standard, REM is ensuring its metering products are &#8216;future-proofed&#8217; as new communication [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;">UK &#8217;smart meter&#8217; technology company Remote Energy Monitoring Ltd has joined with other leading companies in licensing UMI</span><sup><span style="font-family: Trebuchet MS,sans-serif;">®</span></sup><span style="font-family: Trebuchet MS,sans-serif;"> (Universal Metering Interface)</span><span style="font-family: Trebuchet MS,sans-serif;"> technology from Cambridge Consultants</span><span style="font-family: Trebuchet MS,sans-serif;">. UMI</span><sup><span style="font-family: Trebuchet MS,sans-serif;">®</span></sup><span style="font-family: Trebuchet MS,sans-serif;"> </span><span style="font-family: Trebuchet MS,sans-serif;">is an open standard for connecting smart metering communications and control modules within the meter.</span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;">By adopting this standard, REM is ensuring its metering products are &#8216;future-proofed&#8217; as new communication modules provided either by REM or by other companies can be added to the REM modular meter either before deployment or when in use in consumers&#8217; homes. </span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-weight: normal;">Nigel Rzemieniecki, REM&#8217;s Chief Executive Officer, </span>said: “Our modular meter design is truly communication system agnostic. This gives our customers additional choice and protects them from technology obsolescence and technology change.”</span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;">Because the UMI</span><sup><span style="font-family: Trebuchet MS,sans-serif;">®</span></sup><span style="font-family: Trebuchet MS,sans-serif;"> communications module is entirely separate from the Measuring Instruments Directive (MID)-approved measurement components of the meter, there is no need to have the meter re-approved when communication interfaces are changed.</span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;">UMI</span><sup><span style="font-family: Trebuchet MS,sans-serif;">®</span></sup><span style="font-family: Trebuchet MS,sans-serif;"> has been developed by Cambridge Consultants and is now available as an open standard for adoption in smart metering products and communications modules. </span></p>
<p style="margin-bottom: 0cm;">
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;"><strong>NOTES TO EDITORS</strong></span></p>
<p style="margin-bottom: 0cm;">
<ol>
<li>
<p style="margin-bottom: 0cm;"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">Remote 	Energy Monitoring is a smart metering and data management company. 	It designs, develops and deploys complete end-to-end smart metering 	solutions which help its customers – the UK&#8217;s energy supply 	companies - to increase consumer retention, improve operational 	efficiency and develop brand reach, while reducing consumer churn 	and bad debt. Remote Energy Monitoring is a UK company, with 	unrivalled experience in deploying smart metering solutions. Its 	meter development centre is in Australia, systems are developed in 	the UK and meters are manufactured in China. For more information, 	visit </span></span><span style="color: #0000ff;"><span style="text-decoration: underline;"><a href="http://www.remuk.co.uk/"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">www.remuk.co.uk</span></span></a></span></span><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">.</span></span></p>
</li>
</ol>
<ol>
<li><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">UMI</span></span><sup><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">®</span></span></sup><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;"> is designed to protect investment in metering installation by 	standardising the connection of smart metering communications and 	control modules inside the meter. These modules can be inserted when 	the meter is manufactured or when it is installed. Smart metering 	capabilities can then be upgraded during the operating life of the 	meter. The same meter platform can also be used across a number of 	countries with UMI modules added according to national legislation, 	business or market requirements. UMI</span></span><sup><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">®</span></span></sup><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;"> has been developed by Cambridge Consultants and is now available as 	an open standard for adoption in smart metering products and 	communications modules. For more information see </span></span><span style="color: #0000ff;"><span style="text-decoration: underline;"><a href="http://www.cambridgeconsultants/umi"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">www.cambridgeconsultants/umi</span></span></a></span></span><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;"> or email </span></span><span style="color: #0000ff;"><span style="text-decoration: underline;"><a href="mailto:alistair.morfey@cambridgeconsultants.com"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">alistair.morfey@cambridgeconsultants.com</span></span></a></span></span><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-size: x-small;">. 	UMI and the UMI logo are trademarks of Cambridge Consultants 	Limited, registered in the UK.</span></span></li>
</ol>
<p style="margin-bottom: 0cm;">
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		<title>ES Pipelines: ES Pipelines supports Fuel Poverty Action Day (03/02/10)</title>
		<link>http://www.lattice-pr.com/2010/02/es-pipelines-es-pipelines-supports-fuel-poverty-action-day-030210/</link>
		<comments>http://www.lattice-pr.com/2010/02/es-pipelines-es-pipelines-supports-fuel-poverty-action-day-030210/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 16:35:54 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/2010/02/es-pipelines-es-pipelines-supports-fuel-poverty-action-day-030210/</guid>
		<description><![CDATA[ES Pipelines is supporting Fuel Poverty Awareness Day 2010 - a national campaign  which aims to highlight the effects of living in a cold home on people’s  health.
Fuel Poverty Awareness Day, run by National Energy Action (NEA)  and sponsored by EDF Energy, takes place on 12th February and has received  backing [...]]]></description>
			<content:encoded><![CDATA[<p>ES Pipelines is supporting Fuel Poverty Awareness Day 2010 - a national campaign  which aims to highlight the effects of living in a cold home on people’s  health.</p>
<p>Fuel Poverty Awareness Day, run by National Energy Action (NEA)  and sponsored by EDF Energy, takes place on 12th February and has received  backing from high-profile health professional Dr Miriam Stoppard and the  Government’s Chief Medical Officer Sir Liam Donaldson.</p>
<p>Having just  experienced the most severe winter in over 30 years, the campaign aims to draw  attention to the health problems caused by living in a cold, damp home and urges  vulnerable people to keep their heating on until winter ends and temperatures  start to warm up.</p>
<p>Last winter temperatures remained as low as minus 6  degrees well into March, leading to concerns that people may have been risking  their health by turning their heating off too early in order to save money on  their fuel bills.</p>
<p>Nick Clark Development Director of ES Pipelines, said:  “Living in a cold damp home can lead to extremely poor health, especially in  those who are vulnerable such as older people, young children whose immune  system has not yet fully developed and those with long terms sickness and  disabilities.</p>
<p>“It is important that people know that there are schemes  in place to help them, and to ensure they are keeping warm and healthy  throughout the winter period and for as long as the cold weather lasts. Fuel  Poverty Awareness day is about acknowledging the issues, helping people to  understand the links between fuel poverty and poor health, and making them aware  of the help that is available to ensure they are kept warm and well.</p>
<p>“The  most important message is that there is help out there for vulnerable  households. I urge everyone who is concerned about their fuel bill to contact  their energy supplier or to call the Home Heat Helpline on 0800 33 66 99 to  access help and advice on staying warm when it is cold without the fear of fuel  debt and ill health.”</p>
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		<title>REM: Savings of £100+ per annum for consumers are achievable</title>
		<link>http://www.lattice-pr.com/2009/12/rem-savings-of-100-per-annum-for-consumers-are-achievable/</link>
		<comments>http://www.lattice-pr.com/2009/12/rem-savings-of-100-per-annum-for-consumers-are-achievable/#comments</comments>
		<pubDate>Wed, 02 Dec 2009 14:03:51 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/2009/12/rem-savings-of-100-per-annum-for-consumers-are-achievable/</guid>
		<description><![CDATA[UK technology company Remote Energy Monitoring Ltd (REM) today welcomed the Government&#8217;s decision to introduce smart metering technology to UK homes and small businesses. It pointed out that choosing the latest technology could result in more rapid delivery of higher savings for consumers than the latest Government estimates.
John Roberts, Chairman of REM, said: &#8220;This is [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-bottom: 0cm;"><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;">UK technology company </span></span><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;"><strong>Remote Energy Monitoring</strong></span></span><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;"> Ltd (REM) today welcomed the Government&#8217;s decision to introduce smart metering technology to UK homes and small businesses. It pointed out that choosing the latest technology could result in more rapid delivery of higher savings for consumers than the latest Government estimates.</span></span></p>
<p>John Roberts, Chairman of REM, said: &#8220;<em><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;"><span style="font-style: normal;">This is a major step forward and will enable better energy management in homes and businesses. REM has developed a smart meter that exceeds the industry&#8217;s requirements and offers a flexible and future-proofed solution for energy suppliers. Our system also provides the information intelligence technology to help consumers make the right decisions to save on energy costs</span></span></span></em><em><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;">.</span></span></em><span style="color: #000000;"><span style="font-family: Trebuchet MS,sans-serif;">&#8220;</span></span></p>
<p>The company also welcomed the Government&#8217;s requirement that real time information is made available in a readily accessible form in addition to fixed in-home displays.</p>
<p><span style="color: #000000;"> </span></p>
<p style="margin-bottom: 0.35cm;"><span style="font-family: Trebuchet MS,sans-serif;">REM has developed a multi-channel access technology that allows users to select a channel of choice - TV, mobile phone or computer. In each case, consumers are provided with energy information intelligence in a meaningful and relevant way - for example daily usage balances sent by SMS to the consumer&#8217;s mobile each morning, exception reports based on user set energy budgets sent to the TV and, for the more sophisticated user, bill forecasting based on demographics and weather forecasts provided via the home computer. </span></p>
<p style="margin-bottom: 0.35cm;"><span style="font-family: Trebuchet MS,sans-serif;">REM believes its technology provides a fast track to annual average savings of circa £100, compared to the latest Government estimate of £28, and a much more rapid payback of the investment in smart meters.</span></p>
<p style="margin-bottom: 0.35cm;"><span style="font-family: Trebuchet MS,sans-serif;">The required level of investment is massive and to help protect this investment REM has developed a modular meter which allows communications modules for both the WAN and LAN to be interchanged. This future-proofed technology, in which REM believes it leads the world, will be of key importance over the next year while the details of the central communication hub are finalised.</span></p>
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		<title>A heavy hand for Facebook</title>
		<link>http://www.lattice-pr.com/2009/09/a-heavy-hand-for-facebook/</link>
		<comments>http://www.lattice-pr.com/2009/09/a-heavy-hand-for-facebook/#comments</comments>
		<pubDate>Wed, 30 Sep 2009 14:52:14 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[PR view]]></category>

		<category><![CDATA[crisis management]]></category>

		<category><![CDATA[employee communications]]></category>

		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/?p=103</guid>
		<description><![CDATA[Last week I was contacted by a journalist on a UK national newspaper for my views on the latest controversy to hit social networking site Facebook.
A small number of employees of some of our larger &#8216;high street&#8217; retailers had been found to have made &#8216;rude&#8217; comments about some of their customers on their Facebook walls. [...]]]></description>
			<content:encoded><![CDATA[<p>Last week I was contacted by a journalist on a UK national newspaper for my views on the latest controversy to hit social networking site Facebook.</p>
<p>A small number of employees of some of our larger &#8216;high street&#8217; retailers had been found to have made &#8216;rude&#8217; comments about some of their customers on their Facebook walls. Employers had generally taken a stern line and, in some cases, sacked those employees involved. I was asked as an issues management &#8216;expert&#8217; for my view on what companies should do.</p>
<p>This is an example of Human Resources and Corporate Comms failing to keep up with the latest ways people communicate. Facebook is used by people to keep in touch with family and friends. The problem arises when comments are made in writing which can be deemed offensive. In the past, employees could &#8216;let off steam&#8217; by talking with their mates down the pub or over a coffee - now they can be lured by the ease of making a comment on Facebook or Twitter instead.</p>
<p>While the brand damage caused by a couple of drunken comments was, clearly, limited, exposure on sites such as these can leave companies open to criticism.</p>
<p>New rules need to be written about how much influence a company expects to have over its employees in their personal time and appropriate disciplinary action taken where necessary.</p>
<p>But, more importantly, companies should ask themselves why their employees feel the need to vent their frustrations on such sites. Is there something management could and should be doing to listen and act on such views before they become public? Perhaps a &#8216;Facebook-style&#8217; forum on a company intranet, better communications channels to management or improved awareness of customer issues could all be explored.</p>
<p>It may be unrealistic to expect any company to effectively police its employees comments out of the workplace. But employees need to understand the consequences of making comments which could damage their employer&#8217;s reputation. And both groups need to work out ways to tackle the underlying issues which lead to such comments in the first place.</p>
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		<title>ES Pipelines: Mortimer residents get financial incentives to switch (3/4/09)</title>
		<link>http://www.lattice-pr.com/2009/06/es-pipelines-mortimer-residents-get-financial-incentives-to-switch-3409/</link>
		<comments>http://www.lattice-pr.com/2009/06/es-pipelines-mortimer-residents-get-financial-incentives-to-switch-3409/#comments</comments>
		<pubDate>Sun, 28 Jun 2009 22:48:02 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.lattice-pr.com/cms/2009/06/es-pipelines-mortimer-residents-get-financial-incentives-to-switch-3409/</guid>
		<description><![CDATA[
Homeowners in the Berkshire village of Mortimer, near Reading, are being offered new incentives to convert to gas central heating.
Energy infrastructure provider ES Pipelines, which extended the national natural gas network to the village in 2005, has teamed up with eaga, the UK&#8217;s leading provider of residential energy efficiency solutions, to offer rebates on the [...]]]></description>
			<content:encoded><![CDATA[<div id="newsdetail">
<p>Homeowners in the Berkshire village of Mortimer, near Reading, are being offered new incentives to convert to gas central heating.</p>
<p>Energy infrastructure provider ES Pipelines, which extended the national natural gas network to the village in 2005, has teamed up with eaga, the UK&#8217;s leading provider of residential energy efficiency solutions, to offer rebates on the cost of new gas central heating systems of up to £450. And those who have not yet made the connection can have a service laid for £400 – but this special price is only available until 1st May 2009.</p>
<p>Nick Clark of ES Pipelines said: “There has been a lot of media coverage about the costs of natural gas and electricity but, in truth, those homes that are connected to the national natural gas grid are the lucky ones.</p>
<p>“There are still many households around the country that don&#8217;t have the choice of heating their homes by natural gas and rely instead on more expensive fuels. Householders in Mortimer now have the choice and we believe this rebate will make the decision to switch to natural gas central heating an even easier one.”</p>
<p>Many Mortimer homes have already switched to natural gas for heating while many more have already had a gas service pipe laid to their property. Those who have a service pipe but no gas meter can have a meter installed for free.</p></div>
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